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Cookie Policy

Our cookie policy and how we use them

Last updated: October 28, 2025

This Cookie Policy explains how PlantKeeper uses cookies and similar tracking technologies when you visit our website or use our services. This policy should be read in conjunction with our Privacy Policy.

1. What Are Cookies?

Cookies are small text files stored on your device (computer, smartphone, tablet) when you visit a website. They help websites remember your preferences, authenticate your session, and improve your user experience.

Cookies can be "session cookies" (deleted when you close your browser) or "persistent cookies" (remain on your device for a set period or until you delete them).

2. Types of Cookies We Use

2.1 Essential Cookies (Always Active)

These cookies are necessary for the website to function properly. You cannot opt out of these cookies as they are required for core functionality.

Cookie NamePurposeDuration
sb-auth-tokenAuthentication session management7 days
sb-refresh-tokenKeeps you logged in securely30 days
csrf-tokenSecurity protection against attacksSession
__stripe_sidPayment processing (Stripe)30 minutes

2.2 Functional Cookies

These cookies enhance your experience by remembering your preferences.

Cookie NamePurposeDuration
themeRemembers dark/light mode preference1 year
localeRemembers language preference1 year
sidebar-collapsedRemembers sidebar state1 year
cookie-consentRemembers your cookie preferences1 year

2.3 Analytics Cookies (Optional)

These cookies help us understand how visitors use our website so we can improve it. You can opt out of these cookies through the cookie banner or browser settings.

Cookie NamePurposeDuration
_gaGoogle Analytics - distinguishes users2 years
_ga_*Google Analytics - session persistence2 years
_gidGoogle Analytics - distinguishes users24 hours

2.4 Performance Cookies

These cookies help us monitor service performance and identify issues.

Cookie NamePurposeDuration
_vercel_insightsVercel Analytics - page performance1 year
sentry-sessionSentry - error monitoringSession

3. Third-Party Cookies

Some cookies are set by third-party services we use:

3.1 Stripe (Payment Processing)

  • Purpose: Secure payment processing and fraud prevention
  • Cookies: __stripe_sid, __stripe_mid
  • Privacy Policy: https://stripe.com/privacy

3.2 Google (Analytics & AI)

  • Purpose: Website analytics and AI services
  • Cookies: _ga, _gid, _gat
  • Privacy Policy: https://policies.google.com/privacy

3.3 Vercel (Hosting & Analytics)

  • Purpose: Website hosting and performance monitoring
  • Cookies: _vercel_insights
  • Privacy Policy: https://vercel.com/legal/privacy-policy

4. How We Use Cookies

We use cookies for the following purposes:

  • Authentication: Keep you securely logged in to your account
  • Security: Protect against fraudulent activity and CSRF attacks
  • Preferences: Remember your settings (theme, language, sidebar state)
  • Analytics: Understand how users interact with our service
  • Performance: Monitor and improve website speed and reliability
  • Payments: Process subscriptions securely through Stripe
  • Error Tracking: Identify and fix bugs quickly

5. Managing Your Cookie Preferences

5.1 Cookie Banner

When you first visit PlantKeeper, you'll see a cookie banner where you can:

  • Accept all cookies
  • Reject optional cookies (analytics, performance)
  • Customize your preferences by category
  • Change your preferences later in account settings

5.2 Browser Settings

You can control cookies through your browser settings:

  • Chrome: Settings → Privacy and Security → Cookies
  • Firefox: Settings → Privacy & Security → Cookies
  • Safari: Preferences → Privacy → Manage Website Data
  • Edge: Settings → Cookies and Site Permissions

Note: Blocking essential cookies may prevent core features from working properly.

5.3 Opt-Out Links

You can opt out of specific tracking:

  • Google Analytics: https://tools.google.com/dlpage/gaoptout
  • Network Advertising Initiative: https://optout.networkadvertising.org/
  • Digital Advertising Alliance: https://www.aboutads.info/choices/

6. Other Tracking Technologies

6.1 Local Storage

We use browser local storage to:

  • Cache static assets for faster loading
  • Store UI state temporarily
  • Enable offline features (future)

Local storage can be cleared through browser settings under "Clear browsing data".

6.2 Session Storage

Session storage is used for:

  • Temporary form data preservation
  • Navigation state management
  • Single-page application routing

Session storage is automatically cleared when you close your browser.

6.3 Pixel Tags

We may use pixel tags (web beacons) in emails to:

  • Track email open rates
  • Measure link click-through rates
  • Improve email content effectiveness

You can disable image loading in your email client to prevent pixel tracking.

7. Mobile App Cookies

If you use our mobile app (future release), similar tracking technologies are used:

  • Device identifiers: For app installation and analytics
  • Push tokens: For sending notifications (with your permission)
  • App storage: For caching and offline functionality
  • Analytics SDKs: To improve app performance

You can manage these settings in your device's app permissions.

8. Do Not Track (DNT)

Currently, there is no industry standard for responding to "Do Not Track" signals. PlantKeeper does not respond to DNT signals at this time. However, you can control tracking through our cookie banner and browser settings.

9. International Users

9.1 EU/EEA Users

Under GDPR, cookies require your consent except for essential cookies. We comply by:

  • Showing a cookie banner on first visit
  • Not setting optional cookies until you consent
  • Allowing you to withdraw consent anytime
  • Providing granular control over cookie categories

9.2 California Users

Under CCPA, you have the right to:

  • Know what information is collected via cookies
  • Opt-out of the sale of personal information (we don't sell data)
  • Request deletion of data collected via cookies

10. Children's Privacy

PlantKeeper is not directed to children under 13. We do not knowingly set cookies on devices used by children. If you believe a child has accepted cookies, please contact us immediately.

11. Updates to This Policy

We may update this Cookie Policy to reflect changes in technology or regulations. Material changes will be notified through:

  • Email notification to registered users
  • Banner notice on the website
  • Update to the "Last Updated" date

Continued use of PlantKeeper after changes constitutes acceptance of the updated policy.

Quick Summary

We use essential cookies to make PlantKeeper work (login, security, payments). Optional cookies help us improve the service (analytics, performance monitoring). You control optional cookies through the cookie banner or browser settings. Essential cookies cannot be disabled as they're required for core functionality.

Contact Us

If you have any questions about this policy, please contact us at: support@plantkeeper.app